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1. Who We Are

Aalokana LLP (”Aalokana”, “Ālokana”, we”, “us” or “our”) is an India-based business providing Coaching, Training and Advisory services to organisations globally.

 

We respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, submit an enquiry or subscribe to our communications.

 

This Policy applies to personal information processed through our website and related communications. Additional terms may apply to information processed in connection with a coaching, training, consulting or advisory engagement.

 

Our processing of personal information is subject to applicable data protection and privacy laws. The rights available to you and our obligations may depend on your location and the circumstances of the processing.

 

2. Personal Information We Collect

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2.1. Information you provide

When you contact us or submit an enquiry, we may collect your name, email address, telephone number, professional designation, organisation, Organisation size, level of target audience consent. When you subscribe to our newsletter or other updates, we may collect your email address, subscription preferences, consent status and related subscription records. We may also retain correspondence and information you voluntarily provide when communicating with us about our services. Please avoid submitting sensitive personal information or confidential organisational material through general website forms.

 

 

2.2 Information collected automatically

When you visit our website, Wix and any analytics services we have enabled may collect certain technical and usage information. Depending on the configuration, this may include your IP address, browser and device details, approximate location, pages viewed, referring website, visit duration, interaction data, and technical logs. We use this information to understand website usage, improve functionality and performance, maintain security, and troubleshoot technical issues.

 

2.3 Cookies and similar technologies

Our Wix website may use essential cookies and similar technologies to support security, website operation and core functionality. Depending on the services enabled, analytics or other non-essential technologies may also be used. Where required by applicable law, non-essential cookies and tracking technologies will be activated only after the appropriate consent has been obtained. You can manage your preferences through the website's cookie settings, where available, and through your browser. Please note that browser settings alone may not withdraw consent for every service. Further details about the cookies and technologies actually used on our website should be provided through our cookie notice or cookie settings.

 

3. Why We Use Personal Information

We use personal information for the following purposes:

• To respond to enquiries and requests for information.

• To communicate with prospective clients, clients and business representatives.
• To understand your requirements and discuss relevant services.

• To send newsletters, articles, professional insights, event invitations and service updates where permitted by law and consistent with your preferences.

• To measure website performance and improve our website and services.

• To maintain security, prevent misuse and resolve technical issues.

• To maintain appropriate business records and comply with legal obligations.

• To establish, exercise or defend legal claims where necessary.

 

We collect and use information only to the extent reasonably necessary for the relevant purposes, subject to applicable law.

 

4. Legal Grounds for Processing

Depending on the circumstances and applicable law, we may process personal information on the basis of your consent, steps taken at your request before entering into an agreement, contractual necessity, compliance with legal obligations, legitimate interests where recognised by law, or another lawful basis.

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing lawfully carried out before withdrawal. Where consent is required, we will not treat your use of the website or submission of a general enquiry as blanket consent for unrelated purposes.

 

5. Newsletter and Marketing Communications including template assets

You may choose to subscribe to our newsletter or other professional communications.

When you subscribe, we use your email address to send the communications you have requested and maintain appropriate records of your subscription preferences and consent where applicable. We will seek affirmative consent where required by applicable law.

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When you choose download template assets, we collect your email to send you the template. We do not add you to our mailing list unless you also tick the box to receive occasional emails from us.

 

Our subscription process clearly identifies the nature of the communications and provide access to this Privacy Policy. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us at aalokanallp@gmail.com.

We may retain limited information necessary to record your opt-out and ensure that we respect your preferences. Unsubscribing from marketing communications does not prevent us from sending essential administrative or service-related messages where appropriate and legally permitted.

 

6. How We Share Personal Information

We may share personal information with third parties only when it is reasonably necessary for the purposes described in this Policy. These recipients may include:

• Wix: Our website platform, hosting and related website functionality provider.

• Analytics providers: Services used to measure website traffic and performance, where enabled.

• Email and communication providers: Services used to manage enquiries, deliver newsletters and communicate with subscribers.

• Professional advisers: Legal, accounting, tax and other advisers where appropriate.

• Public authorities: Where disclosure is required by applicable law or valid legal process.

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We do not sell personal information for money. If our use of third-party technologies constitutes selling, sharing or targeted advertising under a privacy law applicable to you, we will provide the disclosures and choices required by that law.

 

7. International Data Transfers

Our website may be accessed from different countries, and our service providers may process or store information in jurisdictions outside your country of residence. Where international transfers occur, we will take the measures required by applicable law, which may include appropriate contractual safeguards, recognised transfer mechanisms or other legally permitted arrangements. The level of protection available may differ between jurisdictions. Relevant safeguards will depend on the locations involved and the applicable legal requirements.

 

8. How Long We Retain Information

 

We retain personal information only for as long as reasonably necessary (24 months) for the purposes for which it was collected, including responding to enquiries, maintaining subscription records, managing professional relationships, meeting legal obligations and resolving disputes. Retention periods may differ for enquiry records, newsletter subscriptions, consent records, technical logs and other categories of information.

 

When information is no longer required, we will take reasonable steps to delete it, anonymise it or otherwise dispose of it securely, subject to legal retention obligations and appropriate backup arrangements.

 

9. Security
 

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or destruction. We also seek to use appropriate safeguards when working with service providers that process personal information on our behalf. No electronic transmission or storage system can be guaranteed to be completely secure. Where a personal data breach occurs, we will assess and respond to it in accordance with applicable legal requirements.

 

10. Your Privacy Rights

 

Depending on your location and the law applicable to the processing, you may have rights to request access to your personal information, correct inaccurate information, request deletion, withdraw consent, object to or restrict certain processing, request data portability, or opt out of certain forms of advertising-related data use. You may also have the right to lodge a complaint with a competent data protection authority. These rights may be subject to legal conditions and exceptions. We may need to verify your identity before responding to a request. To exercise a right or raise a privacy concern, contact us using the details in Section 14.

 

We will respond in accordance with applicable law.

 

11. Coaching and Professional Confidentiality

We recognise the importance of trust and confidentiality in coaching, training, facilitation and advisory engagements.Information you provide through our website is handled in accordance with this Policy. Information shared during a professional engagement may also be governed by the applicable engagement agreement and confidentiality terms.Where an organisation sponsors a coaching or development engagement, information shared with the sponsor will depend on the agreed arrangements, participant notices, applicable confidentiality commitments and the law.We do not assume that information shared in an individual coaching conversation may be disclosed to a sponsoring organisation merely because that organisation funds the engagement.

 

12. Third-Party Websites

Our website may contain links to third-party websites or services. These are governed by their own privacy policies and practices.We do not control the independent privacy practices of third-party websites and encourage you to review their policies before providing information to them.

 

13. Children’s Privacy

Our website is primarily intended for adults, professionals and organisations. It is not designed to collect children's personal information through general enquiry or subscription forms.Where a service involves children, we will assess and apply the safeguards, permissions and other requirements imposed by applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so that we can assess the matter and take appropriate action.

 

14. Contact Details

For questions about this Privacy Policy, requests concerning personal information or privacy complaints, please contact: Aalokana LLP

Email: aalokanallp@gmail.com

Website: www.aalokana.com

 

Please provide sufficient details for us to understand your request. We may seek reasonable identity verification where necessary and legally permitted.

 

15. Changes to This Policy

We may update this Policy to reflect changes in our website, services, data-handling practices or applicable law.The latest version will be published on this page with an updated “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before implementing relevant changes.

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Effective Date: 16-Oct-2026

Last Updated: 16-Oct-2026

Website: www.aalokana.com